Service Uptime Guarantee in Shared Web Hosting
Our shared web hosting plans come with a 99.9% service uptime warranty. We can easily reach that goal by using a groundbreaking cloud hosting platform where each service (files, e-mail messages, databases, and so on.) has its own group of servers. We do not run everything on just a single machine as most providers do, so we have virtually eliminated the downtime of any service and even in peak times we can balance the load between web servers for the greatest achievable performance of your Internet sites. If one server fails, the other ones inside the cluster will take over to ensure the uninterrupted work of the Internet sites. To avoid infrastructural difficulties, our server facilities use highly effective diesel backup generators and a number of independent Internet providers as to make certain that targeted traffic will be able to reach your sites no matter what. We also have a team of knowledgeable administrators keeping track of the web servers 24/7/365.
Service Uptime Guarantee in VPS Servers
When you get a Virtual Private Server from us, we guarantee that the physical hosting server your account is created on will be working at least 99.9% of the time. While we are unable to control what you’ll do with your VPS and what you install on it, we will make sure that the main server is going to work 24/7 without any disruptions. Our facilities have a number of Internet providers as well as backup generators to guarantee the continuous work of all servers placed there. If you experience a problem with any virtual server on the physical one, we have a group of expert professionals to eradicate it in a very timely manner and to make sure that the other VPS server accounts on that hosting server won't be affected. We use only new, thoroughly tested hardware components for all of the servers in which new virtual accounts are created.