Service Uptime Guarantee in Shared Web Hosting
Our shared web hosting plans come with a 99.9% service uptime warranty. We can easily reach that goal by using a groundbreaking cloud hosting platform where each service (files, e-mail messages, databases, and so on.) has its own group of servers. We do not run everything on just a single machine as most providers do, so we have virtually eliminated the downtime of any service and even in peak times we can balance the load between web servers for the greatest achievable performance of your Internet sites. If one server fails, the other ones inside the cluster will take over to ensure the uninterrupted work of the Internet sites. To avoid infrastructural difficulties, our server facilities use highly effective diesel backup generators and a number of independent Internet providers as to make certain that targeted traffic will be able to reach your sites no matter what. We also have a team of knowledgeable administrators keeping track of the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
When you use semi-dedicated server solutions, you are going to take advantage of a 99.9% service uptime and you can just forget about any disruptions you may have experienced with other service providers. In comparison with the majority of hosting service providers, we do not handle everything on just a single hosting server. Instead, every single part of the hosting service, including the file storage, email messages, databases, CP, stats, and so forth., has its own clusters of servers. If one web server fails, the others shall take over, so your websites will not be affected. We employ a groundbreaking load-balancing platform that ensures the best performance of both our web servers and the websites accommodated on them. Numerous different Internet providers and diesel generators are our backup in case of an infrastructural problem, while a group of experienced professionals, that's available 24/7, monitors the system in case of software problems. Using our semi-dedicated servers, your internet sites shall be up and running no matter what.
Service Uptime Guarantee in VPS Servers
When you get a Virtual Private Server from us, we guarantee that the physical hosting server your account is created on will be working at least 99.9% of the time. While we are unable to control what you’ll do with your VPS and what you install on it, we will make sure that the main server is going to work 24/7 without any disruptions. Our facilities have a number of Internet providers as well as backup generators to guarantee the continuous work of all servers placed there. If you experience a problem with any virtual server on the physical one, we have a group of expert professionals to eradicate it in a very timely manner and to make sure that the other VPS server accounts on that hosting server won't be affected. We use only new, thoroughly tested hardware components for all of the servers in which new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
Our dedicated solutions include a 99.9% web server and network uptime guarantee and routine maintenance procedures are included in the other .01% of the time. We test out every single server extensively before we hand it over to the customer and we employ new hardware components in order to avoid any probability of hardware failures. Any unanticipated software issues will be resolved straight away by our system admins as they keep track of all the hosting servers 24/7. To prevent infrastructural problems, our data center in downtown Chicago uses powerful diesel backup generators, while the connection to the web servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your web sites are flooded, we can respond immediately and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper functioning of your sites.