Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Web Hosting Control Panel you can find a detailed Help Center section offering numerous educational articles and commonly asked questions. They are compiled by our support team of practiced technicians. Just fill in your question and our intelligent software will return the best answer.

  • Top quality support service
  • Educational Video Clips

  • For people who would rather learn how to resolve a commonly experienced issue by watching an instructional video, we’ve added a selection of video tutorials to our Web Hosting Control Panel. All the how–to videos are concise and easy to grasp. They offer you step–by–step demonstrations of various website administration activities.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 help desk support service and include a sixty–minute response guarantee. Our trained tech support engineers will be online for you around the clock and will settle any problem that you may possibly face within less than 60 minutes after the support ticket submission. In the majority of cases, an answer will be provided to you within 20 minutes.