1 hour ticket response
MasayaHost’s team of customer service technicians is specialized in providing swift answers to all your questions. We will review your trouble ticket the moment it’s been submitted and will get back to you with a solution to the problem within less than 60 minutes after the tech support ticket submission. As a matter of fact, our average response time is 20 minutes.
A Premium–Quality Help Desk Service
Our customer service team representatives possess enormous experience in the Linux shared web hosting plans realm and are knowledgeable enough to offer a fast answer to your problem. If, however, the case at hand is not within the competence of a tech support engineer, the ticket will be sent to a programmer or administrator for further assistance.
An Easy–to–Browse Help Section
Incorporated into the Web Hosting Control Panel is an easy–to–browse Help Center section, which features different information sources. You can browse through a routinely updated knowledge base offering web hosting account administration articles and website management articles, check out the educational video tutorials or take a peek at our F.A.Q. repository.