Support and Help Channels

  • 1 hour ticket response time
  • A one hour Ticket Response Warranty

  • Our group of specialists will do their best to respond to your support requests in about 1 hour. If, however, the situation you have experienced needs the assistance of our Admin =Department,= we’ll forward the ticket to the person on shift and will submit a note to notify you.

  • Top quality support service
  • Qualified Customer Help Service

  • We’ll be on–line for you day and night to offer you help and customer support as well as to assist you with any difficulty that you might have while you are maintaining your virtual server. We are able to support all installed in advance apps, such as your OS, server management panel (with respect to the VPS type) and the Web Hosting Control Panel made 100% by us.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Web Hosting Control Panel that will come gratis with your virtual server, you will find an informative Help zone, consisting of everything you should be aware of when monitoring your sites and applications. We have integrated a wide array of how–to content articles and video tutorials that display the common site managing tasks in an easy–to–understand fashion.