Q: What does the website migration service include? Will my web site be secure?
A: When your present hosting provider can no longer answer the needs of your site, or if you go through regular downtime, or if you are made to wait for hours for the client care team to respond back to you, it may be a smart idea to switch your web hosting provider, i.e. to migrate all the files for your web sites as well as your databases from your current provider to your new provider. At MasayaHost, we are aware that this can often be hard and time–consuming. That is the reason why we will perform all that for you for free!Our highly accomplished technical staff will move your site content from your present hosting provider to us. Our technicians have got lots of experience with website migration and are able to handle anything – from a regular WordPress blog or Joomla™ CMS–based website, to a very complex, custom–built web app.
Q: How much time will it take for my website to be transferred over to your platform?
A: While we can’t give you an exact time window, because there are a lot of factors, including the size of the files and databases, the physical location of the current host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we’ll try our very best to move your web site within 48 hours, and in some cases – within 24 hours (if the content is not large).
Q: What info will I be asked to provide to your Website Migration Department?
A: We don’t collect any personal details. We’ll need, though, the login info for your old web hosting account along with the name of the site that you want to migrate.
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: Will there be any downtime for my site?
A: Your site will work exactly like it did before with your old web hosting provider. As soon as we have completed the transfer, your site will be configured to work on our hosting platform and we’ll ask you to preview it. If it is functioning correctly, all you will need to do is update the name server records for your domain name. Your web site will be transferred to us with no downtime.
Q: Will my old web hosting provider need to provide any information/help?
A: Nope. We will never contact your web hosting provider about anything at all. They won’t be aware of the website migration either.
Q: Which hosting providers can you migrate data from?
A: We can transfer your website from any hosting provider or any Linux–based hosting platform provided that we can acquire access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we cannot migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.